Our goal at TREW is to get the gear to you as quickly as we can. We do our best to process and ship all orders within 1-2 business days. 

We do not ship orders out on weekends. 

Orders placed after 11AM PST will not ship until the next day. All orders placed after 11 AM on Fridays WILL NOT ship until the following Monday. If the following Monday is a holiday then the order will not ship until Tuesday. This includes all orders shipped via 2-Day and Overnight.

US Orders 

Shipping	Cost
Free Shipping* USPS Priority Mail, final delivery by USPS.  Ships in 1-2 business days, and delivery time is usually within 1-3 business days but is not guaranteed.	FREE
USPS Priority Mail  Final delivery by USPS. Ships in 1-2 business days, and delivery time is usually within 1-3 business days but is not guaranteed.	Estimate calculated at checkout
USPS Priority Mail Express Final delivery by USPS. Ships in 1-2 business days, and delivery time is guaranteed within 1-3 business days.	Estimate calculated at checkout
UPS  Choose from one of the following UPS shipping methods depending on how fast you need your package to arrive: UPS Ground UPS 2nd Day Air** UPS Next Day Air*** Not available for PO Boxes and APO/FPO addresses. Ships in 1-2 business days, and delivery time and cost depends on final destination.  Order must be placed by 11AM PST to ensure 2-day or Next Day delivery.	Estimate calculated at checkout

*If your order meets or exceeds the amount advertised on the website, you qualify for free shipping. This offer is valid for orders shipped to addresses in the United States. Free shipping is not eligible for sale items or for any pro orders.

**UPS 2-Day Delivery to Alaska and Hawaii is not guaranteed and could take up to 3 days.

***Next-Day Delivery is available only in the continental US.

 

For information on international order shipping, please head over to our International Orders page.

Route Shipping Insurance:

Because sometimes things can go wrong and your gear can get lost on its way to your home, we work with Route to provide affordable shipping insurance for those who are interested. 

Route will be automatically added to your cart before checkout. You can easily remove it while viewing your cart by switching the Shipping Protection toggle on the right side of page to OFF before proceeding to check out.

Route is also a mobile app that allows you to visually track all of your online orders in one place. No need to dig through your email for tracking numbers. Route’s dynamic maps and real-time shipping updates keep you in the loop throughout every part of your delivery. The Route app is available on Android and Apple app stores.

If you experienced an issue with your order, please file a claim with Route’s team here.

Live in a mountain town?

We're jealous! But we also know that shipping carriers can run into issues when trying to deliver to your remote location. Because of this, we recommend providing a PO Box is you are shipping via USPS, or a physical address if you choose to ship via UPS. 

Pre-order with Purple Dot:

We work with Purple Dot to allow for easy + enjoyable presale shopping on the newest TREW items. To learn more about how pre-orders work, head to this page.

Pre-orders can be cancelled free of charge, before they are shipped, by clicking the link in your confirmation email or by emailing us at info@trewgear.com.